Privacy Policy

The Australian Institute for Musculoskeletal Science (referred to as “AIMSS”, “the Institute”, “we”, “us” and “our”) for the purposes of this privacy policy.  This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

The Institute collects personal information for the following purposes:

  • Registration for participation in research or clinical trials including general information, contact details and medical history
  • Managing events and activities for members, health practitioners and external collaborators & partners
  • Assessment for AIMSS Membership or participation in AIMSS programs
  • General administration or engagement for services
  • General enquiries

The Institute may collect the following information:

  • Health Information such as measurements and  medical history including medications and treatments
  • Financial information and bank details for donation and service providers
  • Position, place of employment, employment history and qualifications
  • Name, address, email address and phone number
  • Donation preferences and history
  • Academic records & references
  • Research and activity interests
  • Date of birth

Collection of information via our websites

The AIMSS  website may use cookies to enhance some website functionality.

Cookies work by placing some information on your computer that is accessed by the website whenever you visit the site. In effect, the cookie helps the website “remember” you when you return to the site.

Internet browsers generally allow an individual to control whether they will accept cookies from a website. Individuals who choose not to accept cookies will still be able to access the AIMSS website, but the user may notice that some website functions do not work properly or efficiently.

We monitor traffic data across our website using Google Analytics (GA). GA records activity regarding which pages you visit, and how you interact with the site. GA does not identify individual users or associate your IP address with any other data held by Google.

We don’t guarantee website links or policy of authorised third parties.

How we collect your personal information

This Personal Information is obtained in many ways including :

  • via our website and related subdomains (for example any website with the address
  • correspondence by telephone and facsimile
  • interviews
  • by email 

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•       For the primary purpose for which it was obtained

•       For a secondary purpose that is directly related to the primary purpose

•       With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•       Third parties where you consent to the use or disclosure; and

•       Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Request Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

The Australian Institute for Musculoskeletal Science will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: 

Level 3 and 4 WCHRE
176 Furlong Road
St Albans, VIC, 3021, Australia
+61 (03) 8395 8270

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